Privacy Policy

UGC Forge (“we,” “our,” or “us”) is a private content workflow and publishing platform used to create, manage, and publish marketing content and creative assets for brands we own or manage.

We respect your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, and protect information when you use our platform.

We may collect personal information such as your name, email address, company name, billing information (if applicable), and account login details when you create an account or use the platform.

We may also collect usage data such as uploaded content, scripts, captions, project data, uploaded files, browser type, device information, IP address, and platform activity logs.

We use cookies and similar technologies to improve platform functionality, analyze usage, and enhance user experience.

We use your information to operate and maintain the UGC Forge platform, manage user accounts, process payments if applicable, improve platform performance, provide support, and communicate important service updates.

We may also use information to maintain platform security, prevent fraud or abuse, and analyze usage to improve features and performance.

We do not sell your personal data.

UGC Forge may include AI-assisted tools that help generate or assist with content creation. AI-generated content may not be unique and may contain errors or inaccuracies.

You are responsible for reviewing and ensuring content complies with applicable laws, copyright requirements, and platform policies before publishing.

We are not responsible for how generated content is used or where it is published.

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

Data may be stored on secure servers operated by third-party hosting and infrastructure providers.

UGC Forge allows users to optionally connect their Google account to export finished assets to Google Drive. When you connect Google Drive, we request the 'drive.file' scope, which grants access only to files that were created or uploaded by UGC Forge — not your entire Google Drive.

We use this access solely to let you upload and back up media files (videos, images) from your UGC Forge workspace to a folder in your Google Drive. We do not read, index, or process any pre-existing Google Drive content.

Google Drive access tokens are stored securely and are used only to perform file upload operations you explicitly initiate within the platform. We do not use Google Drive data for advertising, analytics sold to third parties, or any purpose unrelated to the asset export workflow.

UGC Forge's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. See https://developers.google.com/terms/api-services-user-data-policy.

You can revoke UGC Forge's access to your Google account at any time by visiting your Google Account permissions page at https://myaccount.google.com/permissions.

We may use third-party services including cloud storage providers, AI model providers, social media publishing APIs, and infrastructure providers to operate the platform.

These providers only access data necessary to perform their specific services and are subject to their own privacy policies.

Depending on your location, you may have the right to access, correct, or request deletion of your personal data.

To make a request, please contact us using the contact details below.

We retain data only as long as necessary to provide services, operate the platform, and comply with legal obligations.

Google Drive access tokens are retained only while your Google Drive connection is active. You can disconnect and trigger deletion of stored tokens at any time from your account settings.

We may update this Privacy Policy from time to time. Continued use of the platform after changes are posted means you accept the updated policy.

If you have any questions about this Privacy Policy, please contact us at:

Email: ugcforgeapp@gmail.com

Address: Brompton Close, Luton, LU3, United Kingdom